Open 7 AM - 9 PM Daily · Same-Week Inspections Available
(443) 843-0392
Insurance Claim Specialists · MHIC #140197

Storm or Hail Damage? We Handle the Insurance Claim.

Free photo-documented roof inspection. We meet your adjuster on-site, document the full damage scope, and walk you through the entire claim — in plain English.

  • Meet Your Adjuster On-Site
  • Full Photo Damage Scope
  • Deductible Transparency
  • Handle the Full Claim Process
  • Licensed MHIC #140197
  • GAF Certified Installer
Call Now: (443) 843-0392

Open 7 AM - 9 PM, 7 days a week

Free Storm Damage Inspection

Photo-documented. On-site with your adjuster. No pressure.

★★★★★
5-Star Google Rated
MHIC #140197
Licensed in Maryland
$1M Insured
Liability Coverage
GAF Certified
Factory-Trained

How the Claim Process Works

From storm to new roof — we handle the heavy lifting.

1

Free Damage Inspection

We climb your roof, photograph every damaged shingle, vent, flashing, and gutter. You get the full photo report.

2

File Your Claim

We help you open the claim with your insurer and provide our photo damage scope as supporting documentation.

3

Meet the Adjuster On-Site

We walk the roof with your adjuster and make sure every damaged component is included in the scope — not overlooked.

4

Install Your New Roof

One-day GAF-certified install. You pay only your deductible. Full warranty, full cleanup, full transparency.

Know Your Rights as a Maryland Homeowner

The Maryland Insurance Administration publishes consumer guidance for property insurance claims.

What the MIA wants you to know:

• You have the right to a fair, prompt investigation of your claim.
• You can request a reinspection if you disagree with the adjuster's scope.
• Your contractor can legally meet with your adjuster on-site to document damage.
• You are entitled to a written explanation of any partial or full denial.
• Your insurance company cannot require you to use a specific contractor.

Source: Maryland Insurance Administration Consumer Advisories, insurance.maryland.gov

Insurance Claim Success Stories

From MD homeowners who let us handle the claim.

★★★★★

"After a hail storm, Matter came out the next day, photographed every damaged shingle, and helped us file the claim. They met our State Farm adjuster on the roof and got everything in the scope. We paid only the deductible."

Sarah K.
Havre de Grace, MD · Google Review
★★★★★

"Our first claim was partially denied. Matter's project manager reviewed the denial letter, found items the adjuster missed, and helped us get a reinspection. Second time around, full approval."

Robert M.
Parkville, MD · Google Review
★★★★★

"I was nervous about the insurance process — Matter walked me through every step in plain English. No pressure, no upsell. The new roof looks incredible, and we paid exactly what they said we'd pay."

Amanda L.
Bel Air, MD · Google Review

Storm Damage? Don't Face the Adjuster Alone.

Free photo-documented damage inspection. We meet your adjuster on-site. You pay only your deductible. MHIC #140197.

Call Now: (443) 843-0392
☎ Call Now: (443) 843-0392