Free photo-documented roof inspection. We meet your adjuster on-site, document the full damage scope, and walk you through the entire claim — in plain English.
Open 7 AM - 9 PM, 7 days a week
Photo-documented. On-site with your adjuster. No pressure.
From storm to new roof — we handle the heavy lifting.
We climb your roof, photograph every damaged shingle, vent, flashing, and gutter. You get the full photo report.
We help you open the claim with your insurer and provide our photo damage scope as supporting documentation.
We walk the roof with your adjuster and make sure every damaged component is included in the scope — not overlooked.
One-day GAF-certified install. You pay only your deductible. Full warranty, full cleanup, full transparency.
The Maryland Insurance Administration publishes consumer guidance for property insurance claims.
• You have the right to a fair, prompt investigation of your claim.
• You can request a reinspection if you disagree with the adjuster's scope.
• Your contractor can legally meet with your adjuster on-site to document damage.
• You are entitled to a written explanation of any partial or full denial.
• Your insurance company cannot require you to use a specific contractor.
From MD homeowners who let us handle the claim.
"After a hail storm, Matter came out the next day, photographed every damaged shingle, and helped us file the claim. They met our State Farm adjuster on the roof and got everything in the scope. We paid only the deductible."
"Our first claim was partially denied. Matter's project manager reviewed the denial letter, found items the adjuster missed, and helped us get a reinspection. Second time around, full approval."
"I was nervous about the insurance process — Matter walked me through every step in plain English. No pressure, no upsell. The new roof looks incredible, and we paid exactly what they said we'd pay."
Free photo-documented damage inspection. We meet your adjuster on-site. You pay only your deductible. MHIC #140197.
Call Now: (443) 843-0392